The November Edit Is Here! Shop Exclusive Specials Now + Black Friday Gift Card Offers November 23–27.
book now
Monarch Esthetics in Charleston, SC

Privacy Policy

Effective Date: 11/19/24

1. Introduction

Monarch Esthetics (“we,” “us,” “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, particularly with regard to marketing text messages you may receive from us.

2. Information We Collect

We collect personal information that you provide to us directly, such as:
  • Name
  • Email address
  • Phone number
  • Date of birth
  • Medical history and treatment information
  • Payment information
  • Any other information you choose to provide

3. How We Use Your Information

We use your personal information for the following purposes:
  • To provide and manage your medical treatments and appointments
  • To communicate with you regarding your treatments and appointments
  • To send you marketing text messages about our services, promotions, and events (with your consent)
  • To improve our services and website
  • To comply with legal and regulatory requirements
No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes.

4. Marketing Text Messages

With your consent, we may send you marketing text messages to the phone number you provided. These messages may include information about special offers, new services, and upcoming events.
  • Opting In: You can opt-in to receive marketing text messages by providing your consent during the registration process or by subscribing through our website.
  • Opting Out: You can opt-out at any time by following the unsubscribe instructions included in each text message or by contacting us directly.
Our SMS Policy says: By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

5. Disclosure of Your Information

We may disclose your personal information to:
  • Healthcare providers involved in your care
  • Third-party service providers who perform services on our behalf (e.g., payment processors, marketing agencies)
  • Legal authorities if required by law or to protect our rights
  • Other entities with your consent or as required to provide our services

6. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the right to:
  • Access and receive a copy of your personal information
  • Request corrections to your personal information
  • Request the deletion of your personal information (subject to legal and contractual obligations)
  • Opt-out of marketing communications
To exercise these rights, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

10. Acknowledgment

By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Book Now
Facebook Instagram

Terms & Conditions

  1. Billing. Beauty Fund is $75 per month, and Beauty Bank is $150 per month. Payments are automatically charged to the card on file on the same date each month, starting on the sign-up date.
  2. Minimum commitment. Both memberships require a 12-month minimum. After 12 months, memberships continue month to month.
  3. Banked credit. Each monthly payment adds $75 (Beauty Fund) or $150 (Beauty Bank) in credit to your account. Credit rolls over while your membership is active, has no cash value, is non-refundable, and can be used on services or retail products (not gift cards).
  4. Facial discount. Both membership tiers receive 10% off facials while their membership is active. This discount does not apply to other services or add-ons.
  5. Tox discount. Beauty Bank members receive $1 off per unit of Botox, Dysport, and Xeomin while their membership is active.
  6. Retail discount. Beauty Fund members receive 5% off skincare and retail products. Beauty Bank members receive 10% off. Discounts do not apply to services or gift cards and cannot be combined with other retail promotions.
  7. CO2 mask. Beauty Bank members receive one complimentary take-home CO2 mask ($100 value) per membership year. Unclaimed masks do not carry over to the next year.
  8. Birthday perk. All active members receive a $50 credit during their birthday month. It must be used by the last day of that month, has no cash value, and does not roll over.
  9. Members-only offers. Both membership tiers receive access to exclusive offers throughout the year, subject to individual offer terms.
  10. Cancellation. After the initial 12-month commitment, cancel with 30 days’ written notice to hello@monarchcharleston.com. Any remaining banked credit must be used within 90 days of cancellation or it will be forfeited. Member pricing and benefits end on the cancellation date.
  11. Missed payments. If a payment fails, member pricing, benefits, and credit use are paused until the account is current.
  12. Freezing. Memberships may be frozen for up to 2 months per year for medical reasons or travel, with notice before the billing date. Pregnancy: members may freeze their membership throughout pregnancy and up to 3 months postpartum, or cancel without penalty before the minimum term ends, with a note from their provider. Banked credit remains available during a freeze for pregnancy-safe services and skincare.
  13. Non-transferable. Membership benefits and banked credit belong to the member only and cannot be shared with or transferred to anyone else, including family members.
  14. Changes. Monarch Esthetics may update membership pricing or benefits with 30 days’ notice to members. Members who joined before these terms may keep their existing membership terms or switch to the updated terms.
  15. No deposits. Active Beauty Fund and Beauty Bank members are not required to pay deposits when booking appointments, including consultations and filler or biostimulator appointments that normally require one. If a member misses an appointment or cancels with less than 24 hours’ notice, the standard deposit amount for that appointment will be deducted from their banked credit.